The outcomes speak for themselves.
How have we assisted facilities drive patient satisfaction to the 95 percentile or decrease patient falls by 50%? We have listened to our many customers, helping them to develop efficient processes that staff want to employ because it makes their work lives better. Here's a short list of some recent clients we've worked with.
Our team helped OSS achieve the highly-coveted Press-Ganey Guardian of Excellence award by leveraging their Rauland Responder 5 and Versus RTLS systems to reduce hospital noise and improve nurse to patient communications.
“The reports available through Responder 5 help staff to focus on improving productivity and response times. The Peak team provided great support...absolutely love the safety features involved in use of the phones in collaboration with the system”
– Shenell Hinton, CNO – Cleveland Clinic Rehab Hospital
California Rehabilitation Hospital
When California Rehab built their new hospital, they turned to Peak Outcomes. We helped them improve nurse to patient communications and patient safety.
Peak Outcomes helped LGH achieve more than a 50% reduction in call bell alarms and improve nurse to patient communications with their Mobile Heartbeat and Responder 5 systems, resulting in a significant improvement in exit survey scores.
Peak Outcomes helped Hanover Hospital leverage their Rauland and Versus systems to reduce falls, significantly reduce response times, and dramatically improve their Press Ganey scores. "Responder 5 has been beneficial in making sure the best care is available for both patient benefit and safety"
– Jennifer Shimkonis, Director, Medical/Surgical Services
Penn State Health
Over our 11 year partnership, PSHMC has found great value in the reminder and notification value Responder 5 delivers. Pain reassessment and reposition reminders have helped the institution meet Joint Commission guidelines and exceed pressure injury benchmarks. A high acuity unit attributes its 435 days without a HAPI to this feature!
Ohio State University
Ohio State University relied on the Peak team for their new, ground-up clinical communications and workflow design. We integrated their Rauland, Epic, Cisco and Connexall platforms, helping them reduce steps, improve safety, and automatically document patient care.
We have been privileged to work closely with the CHOP team over the last 5 years, helping them to improve inter-departmental communications and workflow, increase both staff and patient safety, and automatically document all staff-to-patient interactions.